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Riverside County Family Child Care Association>
Electronic Payments for Child Care
August 28, 2007
Redleaf National Institute The National Center for the Business of Family Child Care ©2006 www.redleafinstitute.org 10 Yorkton Court St. Paul, MN 55117 Phone# 651-641-6675 Fax# 800-641-0115 rni@redleafinstitute.org This is the printable version of a resource that appears on the Redleaf National Institute Web site. Electronic Payments for Child Care Now Available with C-K Kids May 2007 It's the day parents are supposed to pay their family child care provider, and some providers worry: Will the parent forget their checkbook? Will the parent tell me she's run short of cash and ask me to accept payment later? Will the check bounce? Getting paid on time is one of the child care industry's biggest headaches. No one likes to wait until the next day, next week, or their customer's next paycheck to be paid for services they provided last week. But having to approach your customers for timely payment is often more awkward than the wait. There is a new service to help you with this aspect of your business. Minute Menu Systems, in partnership with ReliaFund Inc., now offers you the ability to collect payments from your parents electronically. This service is offered through C-K Kids: The Online Business Software for Family Child Care Providers, available from Redleaf Press. Here's how it works. The provider fills out a short application within C-K Kids. Once approved, the provider sets up parent accounts, which will allow the parent to login into a Web site called ChildCarePay.com. Once logged in, the parent will be able to view their invoices and make electronic payments from their computer each time a payment is due. You and the parent can also set up a weekly, biweekly, or monthly automatic payment plan. The amount of the payment will then be electronically deposited into your checking or savings account. Tabytha Luikens, a family child care provider from Savage, Minnesota, cares for children in families where one parent drops off their child and the other parent picks up. Too often the parent picking up would forget to bring the checkbook or not remember that it was their turn to pay. So she was eager to start using the electronic payment plan available through her C-K Kids software program five months ago. She loves it. "It simplifies my life and reduces the time and money I spend traveling to my bank each week," she said. When she presented this plan to her families, six of her current seven regular clients immediately signed up and are very happy with it. The seventh client was not interested. Tabytha set things up so that she is automatically paid on Monday of each week. To meet this goal, the payments are taken from the parent's account the previous Tuesday. These electronic transactions are private; neither you nor the parent has access to each other's bank account information. The system uses the highest level of Internet security, the same used by typical banking and financial e-commerce sites. Electronic payments are made through the same Automated Clearing House (ACH) standard that the federal government has used for more than 20 years to deliver payroll and social security payments. Direct payment benefits you as a provider: No more late payments or awkward payment reminders Improved predictability of your cash flow Fewer trips to the bank to make deposits Allows you to transition your clients from hourly payments to a weekly retainer Providers can change the amount of the payment as often as they want Provider will know sooner if the check bounces (there is a $3 returned check fee, which is lower than most bank charges) Direct payment also benefits your clients: Convenient and saves time as well as the embarrassment of forgetting a payment Allows parents to match payment of child care fees to their payroll cycles The cost of this service is $1 per transaction (100% tax deductible when paid by the provider). Tabytha pays this fee herself and said that doing so made it easier for parents to initially agree to participate. She is now adopting a policy that will require new parents who enroll in her program to participate in this plan. Providers may pass this cost on to the parent by automatically adding the $1 to the parent payment. According to Minute Menu, approximately 30% of providers using this service pass the $1 fee onto parents, and 70% pay it themselves. For further information about this electronic payment program, go to www.minutemenu.com/epay. In the future, Minute Menu hopes to be able to offer this electronic payment plan to all providers, regardless of whether they are using C-K Kids.
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